Driven to make a difference

Our story

The team behind LanternPay has always been passionate about building smart technology to make a positive contribution to Australian communities. 

One of our success stories is Flexischools, an online ordering and cashless payment system for schools. In 2016, Flexischools processed more than 15 million transactions across more than 1,000 schools.

Part of our success comes down to an unwavering commitment to personal service—the team knows that behind every transaction is a person. Rest assured, if you ever need to call us, you will speak to a friendly staff member who genuinely wants to help.

The NDIS is a game changer for thousands of Australians living with a disability, and exemplifies the fundamental shift in health, aging and disability sectors towards self-direction.

LanternPay has been developed to empower individuals with a smart system that makes it easier for them to pay and claim for the services they need. 

After extensive consultation with individuals, carers, families, providers and government, LanternPay was co-created by Inloop and Westpac Banking Corporation and will transform the way individuals and service providers transact in the health, disability and aged-care sectors. 

In good hands

LanternPay has an exceptional leadership team, bringing together years of experience from our core operating areas of technology, finance and management. Backed by Inloop - industry leaders in transaction processing, online ordering and account management - the platform has been developed in partnership with other leading experts, including Westpac and Macquarie Group.

Geoff Austen

Managing Director

Geoff Austen, Managing Director LanternPay and InLoop. Geoff brings considerable financial and business management expertise to the business. Geoff's previous role was Executive Director with Macquarie Group, where he founded and ran the Global Equity Finance and Structuring Division. Geoff holds a Bachelor of Commerce from UNSW and is a member of CPA Australia.

Stephen Austen


Stephen co-founded InLoop (the parent company of LanternPay) in 2005, and as General Manager, helped to grow the business from a concept to a fully-fledged international operation.  As such, Stephen has driven the development of the systems, processes, technology, sales, marketing and strategies, all of which form the core of InLoop today.  In 2014, Stephen took on the role of Chief Innovation Officer of InLoop to pursue new opportunities appearing in the Australian health sector.  In 2015 LanternPay was created, with Stephen assigned CEO to bring his proven experience in creating and launching similar, complex fintech platforms.

Glen Butler

Board Member

Glen is a Non-executive Director of InLoop and LanternPay and is responsible for Macquarie Group's investment in the companies. Glen has over 20 years' experience at Macquarie Group where he is Divisional Director in the Telecommunications, Media, Entertainment and Technology (TMET) group within Macquarie Capital. Glen has previously held a number of non-executive director positions at Dimmi, Nintex and Smartsalary (now Smart Group). Glen is a member of the Institute of Chartered Accountants of Australia and has a Bachelor of Economics and Law from Macquarie University.

Grantly Mailes


Grantly is an accomplished professional services executive with 20 years experience providing advice to Government Ministers, senior bureaucrats, C-Suite executives and Boards on the use of digital technologies to improve customer experience and enterprise productivity. He was the inaugural Chief Technology Advocate for the Victorian Government and the inaugural Chief Information Officer for the South Australian Government. He was admitted to partnership in a large professional services organisation and has operated as an independent consultant.

About Us Gill
Gillian Smythe


Gillian is the CFO of Inloop and has headed up the Finance function for the past 5 years. Gillian’s previous roles include 10 years at Macquarie Group, where she worked for Finance in the Infrastructure and Specialised Funds Division within Macquarie Capital, and 5 years at KPMG, Sydney. Gillian has been a member of the Institute of Chartered Accountants Australia for over 20 years.