Plan management made easy

We support plan managers to build profitable and sustainable plan management businesses within the NDIS by powering complete, scalable and efficient cloud-based NDIS plan management solutions.

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Supporting sustainable NDIS plan management

LanternPay powers a complete cloud-based client management and claim payment solution, making it simple, scalable and efficient for plan managers to serve NDIS participants. All at a low technology cost!

By partnering with leading CRM providers, we offer an integrated client management and claim payment software solution that enables plan managers to focus on growth, service, outcomes and building a profitable and sustainable business.

Reduce admin and improve productivity

Enjoy real-time visibility and rules validation

Enable easy provider claiming and payment

Delivering efficiency through automation

Want to minimise your manual processes, reduce errors and lower admin costs? Our solutions typically offer:

Complete client management
Simple and intuitive workflow
Automated plan and budget set up and resync
Instant invoice validation and automated claiming and tracking of claim status
Automated provider payment processing and tracking of payments
Automated remittances sent to providers
Automated plan management reporting and participant statements
Provider digital invoice delivery for one-click approval
Client empowerment

And more...

Introducing LanternPay for Plan Management

In partnership with market-leading CRM providers, LanternPay offers ‘LanternPay for Plan Management’, a claim payment solution specifically developed for plan management within the NDIS.

Our CRM partners manage workflow and take care of client information management and the user interface for the plan manager’s staff and participants, while LanternPay for Plan Management automates many portal interactions and provider payments, makes real-time NDIS rules validation visible and facilitates provider market connectivity.

Whether you’re small or large, just starting out or rethinking the way you operate your business, our easy to use, scalable and low-cost cloud-based plan management solutions help you take your place in the rapidly growing plan management sector.

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Available with these partners

Powered by LanternPay, our CRM partners Lumary and MYP offer scalable and efficient cloud-based solutions that cover everything from initial contact to managing multiple plans.

Click on our partner logos to find out more.

Connected Plan Managers

Enjoying the benefits of our solutions either through our partner offerings or through direct integrations, our list of connected plan managers is growing rapidly with many more coming soon.

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How our solutions typically work

NDIS Claim Payment

LanternPay for Plan Management automates many portal interactions and provider payments, provides real-time NDIS rules validation and visibility and facilitates provider market connectivity

Automates plan and budget set up and resync from PRODA
Automates key claim payment functions including validation, bulk claiming with PRODA and provider payment processing
Real-time visibility and tracking on plans, budgets and payments
Automated reporting of transactions, claims and payments
Provider digital invoice portal for digital invoice receipt and contracts
Secure data storage in Australia.

NDIS CRM

CRM delivers the user interfaces for both plan manager's staff and participants, provides client management workflows and takes care of client information management

Plan manager and self-service client interfaces
Client information management
Plan management workflow
Document management
Communication platform
Secure data storage.

NDIS Plan Management

Be the plan manager of choice for your chosen community of participants and confidently build a profitable and sustainable business

Drive participant intake with short lead time from onboarding to first payment
Build participant capacity and promote choice and control by empowering and enabling participant self-service
Deliver service focused on plan implementation activities to help participants to achieve their plan goals.

Got your own CRM or want to partner with us?

If you're a large plan manager with your own CRM, talk to us about a direct integration.
Or if you're a CRM provider, we'd love to hear from you.

Get in touch for a demo and confidential discussion.

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