Practice Management Software

To make it even easier to claim money back using LanternPay, you can claim directly via your PMS*.

*See the list below for PMSs integrated with LanternPay

Common Questions

  • What is Practice Management Software?

    Practice Management Software (PMS) helps health practitioners and their staff record patient information, perform billing procedures, generate reports and schedule appointments through patient scheduling applications.

  • How do I activate LanternPay in my PMS?

    Once you have registered your account with LanternPay, sign in as a provider. 

    In the "Settings" section on the home page, you will be able to generate PMS Keys. This will download a text file which contains:

    • API Key
    • API Secret
    • Biller ID

    Follow your PMS’s user guide for instructions on where to enter the PMS keys to connect the PMS to LanternPay and to begin transacting. Select your PMS in the list below to access the user guide.

  • How do I submit a claim?

    Follow your PMS’s user guide for instructions on how to submit claims to TAC.

    New provider: If you invoice for a new service provider and your claim is unsuccessful, this means that we are unable to match that providers details with the data we have received from the TAC. In order to add this provider and have them authorised to invoice the TAC, log into LanternPay and follow the steps to add a new provider.

    For successful claims, the money will be in your nominated bank account the next business day (as long as you submitted the claim before 5pm).

  • What if my PMS is not yet integrated with LanternPay?

    If your PMS is not integrated with LanternPay, let us know who your PMS provider is by leaving feedback here.

    You may also want to contact your PMS to let them know that you would like to able to use LanternPay within the PMS program.

    If you are a Practice Management Software provider, you can visit our Developer Hub for information on how to integrate with LanternPay.

PMSs integrated with LanternPay

LanternPay has partnered with a range of leading software and healthcare industry leaders to deliver a new and better way for service providers to submit healthcare claims and manage payments.

  • Direct CONTROL

    To use LanternPay within Direct CONTROL, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps documented in the DIRECT CONTROL support area.

    For further assistance on how to set up LanternPay and process a TAC claim in Direct CONTROL, please email support@directcontrol.com.au or call 1300 557 550.

  • Fred

    Coming soon!

    For information relating to Fred’s integration with LanternPay, please contact Fred directly: help@fred.com.au or 1300 731 888.

  • HealthKit

    To use LanternPay within HealthKit, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps in HealthKit's LanternPay claim lodgement online help manual and video.

    For further HealthKit assistance, find out more here:

    Help manual: www.healthkit.com/manual
    Mini-videos: www.healthkit.com/manual/Mini_Videos
    Email: community@healthkit.com
    Phone: 1800 984 334 (AUS)

  • Mediflex

    To use LanternPay within MediFlex, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps in the MediFlex and LanternPay Setup and User Guide.

  • Medilink

    To use LanternPay within Medilink, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps in the LanternPay Medilink User Guide.

  • PPMP

    To use LanternPay within PPMP, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps in the PPMP LanternPay Userguide.

    4. Watch this video on how to use LanternPay within PPMP. 

    For assistance on how to set up LanternPay and process a TAC claim in PPMP, please email info@ppmp.com.au.

  • Primary Clinic

    To use LanternPay within Primary Clinic, follow these steps:

    1. Register as a provider with LanternPay.

    2. Sign in to your LanternPay account and click on Settings to download your Biller ID, API Secret and API Key. 

    3. Follow the steps in Primary Clinic's online Electronic TAC Claims Guide.

    For assistance on how to set up LanternPay and process a TAC claim in Primary Clinic, please email primaryclinic@global-health.com.

  • What if my PMS is not yet integrated with LanternPay?

    If your PMS is not integrated with LanternPay, let us know who your PMS provider is by leaving feedback here.

    You may also want to contact your PMS to let them know that you would like to able to use LanternPay within the PMS program.

    If you are a Practice Management Software provider, you can visit our Developer Hub for information on how to integrate with LanternPay.